faqs

 
 

PLANNER PRINTABLES

How do digital products work?

Once you place your order, you'll receive a unique link to download a .zip file which contains the print ready PDF files. This typically only takes a matter of minutes! Your unique download link is valid for 24 hours.

Help! My download link expired!

If your download link expires before you get the chance to download it, let me know and I'll send you a new link!

What's the best way to print the printables?

Every order includes a link to my printing guide and free punch guide. You can print as many as you want at home or at a local printer! I’ve designed all our printables with a minimal printer-friendly margin so for best results, always print "Scale: 100%" or "Print entire image".


WEDDING STATIONERY

How does your digital wedding stationery work?

Once you've selected a suite option and click 'Add To Cart', a form will appear for you to fill out. The information provided here will be used to prepare your first proof. Once you place your order, we'll then send you an email to let you know that we are working on your first proof.If needed, we may request for any missing information or clarify details with you.

When will I receive the first proof?

You will receive the first proof within 1 - 3 business days.

Can I customise the design?

If you have a specific font colour or background colour in mind, simply let us know and we'll prepare the proof for you. We can also allow minor font style changes such as right/left/centre alignment, regular/italic and lowercase/uppercase. Please note that there are 2 complimentary revisions for each purchased design (additional revisions $5).

Can I customise the wording?

Absolutely — let us know the exact wording you prefer in the form at checkout so that we can include this in the first proof. Additional changes will be considered a revision. Please note that wording may be limited by spacing.


Still have questions? Send me a message directly!